Change Forgotten Password for DragonNet in 2 steps (parents)

First of all, to get to the Change Forgotten Password page:

To Change your Forgotten Password complete these 2 steps:


Step 1. Retrieve your Forgotten Username:

Click “Forgotten Username”

See the separate guide on how to retrieve your Forgotten Username.

Step 2. Change your Forgotten Password:

Click “Forgotten Password”

 
See the separate guide on how to reset your Forgotten Password.

Note: Your new password must contain:

• at least 8 characters
• consisting of at least one or more lower case characters
• and one or more upper case characters
• and one or more numbers

If you are an HKIS student or staff, please contact Schoolwide IT (help.hkis.edu.hk)

Please send questions to help@hkis.edu.hk