First of all, to get to the Change Forgotten Password page:
1. Browse to the DragonNet login page:
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2. Click the “Forgot Username or Password” link. |
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To Change your Forgotten Password complete these 2 steps:
Step 1. Retrieve your Forgotten Username:
Click “Forgotten Username” |
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See the separate guide on how to retrieve your Forgotten Username.
Step 2. Change your Forgotten Password:
Click “Forgotten Password” |
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See the separate guide on how to reset your Forgotten Password.
Note: Your new password must contain:
- at least 8 characters
- consisting of at least one or more lower case characters
- and one or more upper case characters
- and one or more numbers
If you are an HKIS student or staff, please contact Schoolwide IT (help.hkis.edu.hk)
Please send questions to help@hkis.edu.hk
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